Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
- fill out a repeat prescriptions request form
- Post your prescription request to us (please include a self addressed envelope if you would like us to send it back)
- Hand your request in at reception:
- re-order form (please indicate with a tick which items you need)
- request it in writing (include your name, DoB and the items you would like)
Please ensure you include your full name, address and date of birth on all requests.
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it.
By default your prescriptions will be printed on paper and held in reception where you can collect them.
We ask if you can pick up your prescriptions after 2pm; this is to allow the doctors time to make sure they have processed that days requests.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Pharmacy First
Pharmacy First minor ailments is a new scheme being offered by community pharmacies in Gloucester city. It means that you can get advice and/or medicines for common, less serious illnesses from a community pharmacist, without having to make an appointment with your GP.